ETB Autocentres Merry Hill

"Had a puncture. Staff were incredible at repairing it so quickly. Amazing customer service. Thank you so much"

"I’ve been a customer of ETB for several years, and the service has always been excellent. The staff are consistently friendly, helpful, and reassuring, especially when I’ve had concerns about my car. On a few occasions, they have fixed a minor issue free of charge, which really speaks to their honesty and customer care. They always take the time to explain any work that may be needed and make sure I’m fully informed before going ahead. It’s refreshing to deal with a team that’s both professional and genuinely trustworthy."

"Great, fast, no faffing just got it done. Really like the fact they have female technicians there too. Sometimes it can be intimidating all men so love that!"

"So grateful for the swift action! Had an unexpected flat whilst at work so went to the nearest garage on a wing and a prayer, hoping they'd be able to resolve. The gent on the desk (Mark I think) was friendly and helpful, said they'd try to repair in the first instance, but confirmed stock was available for immediate replacement if not. Had to leave my car there as I was on lunch, but got a call once sorted and very happy with the service provided. Will definitely look to use again."

"Quick, efficient and friendly service. Good value."

"Absolutely class. Staff were really helpful and professional. Keep up the good work!"

"Dropped is because I had a flat and after the quick fix being stuck on the tyre I needed a quick replacement. Mark on the desk was friendly and seemed more than happy to see me just drop in, gave me options of budget, mid and top range tyres. Gave me time line of how long to expect someone to be able to get onto it of an hour. Had the tyre fitted and me back out the door in 45 mins, top service for a drop in. Would definitely pop back again!"

"Had a suspected slow puncture so came in to get it looked at, and they repaired it in less than half an hour for a low price (£30). Service was fast and reliable, staff were super friendly and approachable, especially Talia, and I would definitely use this service again."

"Rarely do I leave reviews but it’s not very often these days you find someone going so above and beyond. I took my partners car in today for an emergency repair and the team were absolutely fantastic from start to finish, a special mention to Ash for all his help, I can’t thank him enough. An absolute credit to the business and such a genuinely nice guy! Do not hesitate to use these guys, as I will continue to do so."

"Absolutely class service from this garage. Van failed the MOT, they were upfront with the cost and extent of repairs. It actually cost less than they said. I called yesterday to have the van repaired and retested for the MOT, today was the last day to have it done or I would have had to pay for another one. They managed to fit me in even though they had other work on. Really can't fault them. Top notch from the lads and lady, I would definitely recommend 👌🏻"