A one-stop tyre shop for truckers, farmers and motorists has inflated its presence in Basingstoke after
becoming a member of the First Stop network.
R & R Tyres, situated on Armstrong Road, has strengthened its automotive offering after joining the respected network, and will now benefit from a wide range of vital support.
The garage is one of the most popular in the town and one of very few in the country to fit tyres for HGVs, tractors, vans and passenger vehicles all under the same roof, while also offering a mobile call-out service around the area.
It will now benefit from First Stop’s national support, including purchasing, marketing, branding and access to Bridgestone’s broad range of premium tyres, with an exterior facelift worth £5k already complete.
The centre is run by owner Richard Clarke and his partner Claire Harrison, while local technician Christopher McCarthy is celebrating his four-year anniversary, after working his way up through the ranks. Richard said that joining the First Stop network would elevate the business to new levels.
She said: “We are enjoying a sustained period of success, with so many customers coming back to us to ensure that they can keep moving. When a customer visits us, we will always see them again because we take such care of them and communicate the work we carry out in a clear, transparent way.”
R & R Tyres also carries out brakes, batteries, bulb changing, wheel alignment, wheel balancing and TPMS work, with five technicians currently employed at the business.
Richard Clarke, who has been in the automotive industry for 30 years, said it was the perfect time to be joining such a prestigious national network.
He said: “It is always good to strengthen when the business is in a robust position and this is the case with us at R & R right now. Our customer base is growing all the time and we have a reputation as being one of the most welcoming garages in Basingstoke, with the very best levels of service.
By joining First Stop, we will be able to work to even higher standards, and the backing of a national network strengthens our offering and provides us with a level of reassurance, with support on hand 24/7”, he added.
First Stop’s Retail Business Consultant Charlie Harraway said: “R & R Tyres is a family business with a reputation that any other garage would be proud of. Richard, Claire and the team are professionals who share our philosophy of assisting customers by going the extra mile every single time they see them. R & R Tyres is a hugely successful business and we are very fortunate to have them on board as part of our ever-expanding national network".