Pan Auto Services

"What brilliant customer service - Dev saved the day. Having to leave for Norfolk tomorrow on a family emergency and my wipers packed up. I whizzed down to Halfords to purchase new wipers but when I got back home to fit them they didn't fit (when I was told they would) - what a nightmare. Not knowing what to do I drove down to Pan Auto, who I have used in the past, and luckily Dev step in by organising a rapid delivery drop of new wipers, which did fit, and fixed them for me there and then. I can now leave tomorrow at 7am as planned. In driving my car to the front of the building Dev discovered another problem with my car (I had noticed it myself, but hadn't bothered to have it fixed), anyway, I will have Pan Auto fix that problem after Christmas. How up lifting it is in this day and age, where a business steps in with no notice to help you out. How lucky we are to have a business like Pan Auto here in Harpenden. Thanks again Dev and thanks to Pan Auto."

"Thank you so much to Dev and team for our recent service and finding a fault in our engine on a part that had been fitted elsewhere! They also explained the situation and functionality so well that I was confidently able to go back to the other garage and argue for a free urgent repair."

"Excellent service"

"Excellent friendly service. Had engine starting problems so I just turned up on spec and they dealt with it immediately. Problem solved in under 3 hours."

"So, I used to go to Pan Autos back in the day when it was in South Down. What a difference. My Wind Screen Wipers stopped working and my suspension had broken too. I Spoke to Dev, he couldn't have been more helpful. They got my van in quickly. Fixed a part rather than give me new and that would have cost me more. Pointed out things that I should consider doing, like tyres that were nearly bold. It was a great experience from beginning to end and it didn't cost me an arm or a leg. Thanks"

"I just wanted to give a shout out to Dan and his team at Pan Autos, I have been a customer for over 10yrs and they are honest and accommodating whenever I have needed my cars fixed or serviced....I would thoroughly recommend this garage they are definitely a five star service."

"My automatic diesel estate went into limp mode during a journey from Lincoln to Harpenden. I managed to coax it to my destination, but was reluctant to tackle the return journey. I contacted Pan Autos on the recommendation of my family in Harpenden. Although Pan Autos was very busy, Dan was able to discuss symptoms and offer possible explanations. Pan collected my car and fixed the problem and delivered it back, including carrying out an MOT. It was a very impressive performance by Pan Autos, and I recommend them without hesitation."

"I’ve used Pan Autos a few times, I’ve always been very impressed with the service and attention to customer service. Today was no exception. TY. A"

"Highly efficient and professional! Impressive work!"